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Find answers to our most frequently asked questions.
Repaying your personal loan
- Why has my repayment amount changed?
- I'm struggling with my repayments. What should I do?
- Will my Direct Debit still be taken if I make an extra payment or settle my personal loan?
- Can I borrow more or consolidate an existing loan?
- What's an early settlement quote and how can I get one?
- What's an early repayment charge?
- Can I change my repayment amount?
- Does Zopa offer payment holidays?
- How are my loan repayments calculated?
- Why was an extra repayment taken after my settlement?
- Can I have more than one Zopa loan?
- What's the Direct Debit Guarantee?
- How do I set up a standing order to Zopa?
- Can I make extra repayments towards my loan?
- I can't see the extra repayment feature in my account - why?
- What happens in the event of a borrower's death?
- How do I find out my unique reference number?
- Can I change my repayment day?
- Can I change my bank details?
- Can I pay off my Zopa loan early?
