In 2005, we built the first ever peer-to-peer lending company, when our founders saw an opportunity to create a better financial services experience, giving people access to simpler, better-value loans and investments. The model was the first of its kind in the world — directly matching people looking for a low rate loan with investors looking for a higher rate of return. It's efficient and online which keeps our overheads low and allows us to pass on the rewards to you, our customers, so everyone is better off.
Today, our peer-to peer business runs alongside our fully licensed bank, enabling us to help even more people with more products designed to make a real difference.
Since 2005 we've lent out over £5 billion to almost half a million borrowers and generated over £250 million interest for our investors through our peer-to-peer business. We've also helped hundreds of thousands of customers take the stress out of managing their money by building our business on honesty, transparency and trust. It works so well that we wanted to give our customers access to other great products and tools to help them manage their money, and that’s why we launched our bank.
We’re so passionate about doing the right thing for customers that we lobbied hard for more regulation across the peer-to-peer sector, which we achieved in 2014. We then went on to become founding members of Innovate Finance’s 36H Group, which is dedicated to representing lending platforms and our investors, helping to provide a strong, unified voice for our industry.
We’re constantly learning and remain flexible to meet our customers’ needs. During the 2008 recession, we built up a reputation for consistency and prudence in a world of uncertainty following the crash. Right now, we’re using this knowledge to help us adapt in a new wave of uncertainty. We’re continually reviewing how we can support our customers and are able to adapt quickly if needed, to provide them with the best solution for their financial situation.
In June 2020 we received our full bank licence. Having our banking licence means we can offer people more ways to feel good about money including a credit card that puts you in control of your spending, and Fixed Term Savings that come with FSCS protection, so you can save with Zopa too.
Our bank will allow us to give more people a better experience with their finances by introducing more simple and fair products
Sarah’s Real Money Story: a tale of two relationships
Zopa customer Sarah shares what she’s learned from the two very different relationships that have shaped her Real Money Story