Get to know the leadership team
We're on a mission to be the best place for our customers money. Our highly experienced Leadership Team are here to help us along the journey. They bring a wealth of knowledge both from within the finance sector and outside of it but what they all have in common is the desire to put our customers' needs and doing what's right by them at the heart of everything we do.
Devoted to creating simple and fair financial products and services, Jaidev joined Zopa in October 2014. Since then Zopa has more than quadrupled its loan volumes and revenues, achieved profitability, and secured its banking licence (with restrictions) in order to offer its customers a wider range of financial products.
Before Zopa, Jaidev spent 12 years at Capital One. Starting out in McLean, Virginia, he was initially focused on the US card business. He then moved to the UK in 2007 with a big task at hand – to manage credit risk through the financial crisis as Chief Credit Officer for the UK business.
Having helped Capital One UK successfully navigate through the crisis, he took on the broader role of Chief Marketing Officer and was instrumental in returning the UK business back to profitability and growth.
Chief Risk Officer
Amy is responsible for developing Zopa's overall approach to risk management and leading the control functions that make up Zopa's second line of defence. Prior to joining Zopa, Amy was the Credit Officer and Head of Risk Operations at Capital One UK. Amy has over 17 years' of experience in retail credit - leading credit risk, product and operational functions.
Chief Product Officer
Andrew is responsible for Zopa's overall product strategy and for how our products perform, including customer acquisition, credit risk management, pricing and managing customers through their product journeys. Andrew has over 17 years' experience in consumer analytics and lending, and prior to joining Zopa in 2014 was an Associate Partner with Oliver Wyman, the international management consulting firm. He has worked with leading consumer facing business across Europe and North America on driving data enabled customer value growth. Andrew started his career at Capital One in the UK.
Chief Customer Officer
Clare leads the Marketing, HR, and Operations teams at Zopa, ensuring that the company's unique internal culture, award winning customer service, and marketing and communications align to strengthen the business. Before Zopa, Clare was the Group Chief Marketing Officer at Virgin Active where she was responsible for brand and marketing for the group's international network. She began her career at Procter and Gamble and has also worked at The Boston Consulting Group.
Chief Innovation Officer
Didier is charged with leading Zopa's approach to innovation and early-stage product development, including building Zopa's banking operation. Didier joined Zopa in January 2014 as Chief Data Scientist having previously worked in management and data-related roles at companies like Amazon, Sky and Real Impact Analytics.
Merve Arslan Ferrero
Chief of Staff & Head of Strategy
Merve is responsible for getting things done. She manages Zopa's major strategic initiatives and the operational rhythm of the business. Most recently she's been leading Zopa's overall bank launch programme. Before joining Zopa in 2015, Merve was in China building and scaling tech companies and previously, in Istanbul in investment banking at both Credit Agricole, and Credit Suisse.
Chief Technology Officer
Ronen is responsible for leading Zopa's technology team and driving the overall technology strategy to support business growth. He has more than two decades of software development and management experience in start-ups, as well as large private and public companies in various sectors. Before joining Zopa in 2016, Ronen was CTO for leading online gaming operator PokerStars.
Chief Finance Officer
Steve leads Zopa's finance and legal teams. Steve joined Zopa at the start of 2018 having spent nearly two decades in financial roles with a range of innovative financial services companies. Prior to joining Zopa, Steve was CFO at Tandem Money, CFO for PayPal's global credit business and CFO for Capital One's UK and Canadian business.
Natasha is responsible for the overall performance and operation of Zopa's peer-to-peer business, with a particular focus on its investment products. At Zopa, Natasha has played an integral role in developing its product offering and operational capabilities, including as Head of Business Operations and Head of Investment Products. Natasha joined Zopa in 2015 as a product manager having spent five years as a strategy consultant at LEK Consulting.
Find out more about Zopa's board.
We’re here to help
Monday to Thursday (8am to 8pm), and Friday (8am to 5pm).
Please note, we will be closed during the bank holiday between Friday 19th to
Monday 22nd April inclusive. We’ll be open again at 8am on Tuesday 23rd April.
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