Can I change my repayment amount?
Updated a month ago
No, this is because your monthly repayment amount was calculated to repay your agreed loan amount over your agreed term. We can’t change this once your loan is up and running.
Make extra payments
Paying extra towards your loan is simple and we don’t charge a fee. doesn’t incur any fees. Click here for a step-by-step guide to making extra payments.
Change your repayment date
You can also easily change your repayment date if it isn’t working for you. Click here for a step-by-step guide to changing your repayment date.
Call us020 3770 5960
Our helpful agents are on hand to support you.
We’re here Monday to Thursday 9am-5.30pm and Friday 9am-4pm
We aim to answer in 2 days.
Free impartial financial advice is on hand
There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.
National Debtline0800 808 4000
Monday to Friday 9am-8pm.
Stepchange0800 138 1111
Monday to Friday 8am-8pm or Saturday 8am-4pm.
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