Hello, how can we help?
Our customer service team are on hand to help
Head over to the help centre to find answers to our most asked questions.View FAQs
Still can’t find what you’re looking for?
Our team of helpful humans are on hand to help. They live by the
Treating Customers Fairly guidelines.
Call us020 7580 6060
We aim to answer in 60 seconds during opening hours.
Just so you know, we can’t take applications over the phone.
Are you an investor? Call us on 020 7291 8331
We’re here Monday to Thursday 9am-5.30pm and Friday 9am-5pm.
Worried about loan repayments?
If something has changed and you’re worried about your Zopa loan repayments, the best thing you can do is to talk to us. Our dedicated Repayments team are here to help.
Free impartial financial advice is on hand
There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.