Find answers to our most frequently asked questions.
About your car finance
- What is the bereavement process at Zopa?
- How do I close my Zopa loan or car finance?
- Can I add a personalised number plate to my car?
- When do you complete a hard search on my credit file?
- What are my options at the end of a PCP agreement?
- What happens if I go over my agreed mileage?
- Why does my term have an extra month?
- Can I change my repayment date for PCP finance?
- How do I return my car at the end of a PCP agreement?
- Can I refinance?
- What should I do if I’m having problems with my car?
- Can I take my car abroad?
- Can someone other than me drive the car?
- Can I part exchange?
- I want to sell my car - what can I do?
- How do I end my car finance agreement early?
- Can I change my car while the finance is up and running?
- Can I make extra repayments towards my car finance?
- Am I responsible for MOT tests and servicing the car if I have a PCP or HP?