chevron_left Help home
Car finance
Find answers to our most frequently asked questions.
All
- Does car refinancing impact my credit score?
- What's the difference between an unsecured car loan, hire purchase and personal contract purchase car finance?
- When do you complete a hard search on my credit file?
- What does pre-approved for car finance mean?
- Will refinancing my existing car loan affect my consumer rights?
- If I have bad credit, will Zopa Bank approve my refinance application?
- Can I refinance if I already have car finance with Zopa?
- Can I change my car if I refinance?
- How long is my refinance offer valid for?
- How long does it take to refinance my car?
- What information do I need to get a car refinance quote?
- Is there an early repayment fee if I refinance my auto?
- When can I refinance my car loan?
- How soon could I be driving away in my new car?
- What background checks does Zopa run?
- How do I end my car finance agreement early?
- Can I change my car while the finance is up and running?
- How do I close my Zopa loan or car finance?
- Can I refinance a car loan?
- What is hire purchase finance?
- How do I raise a complaint to review my car finance with you?
- When can I expect an outcome to my Discretionary Commission Agreements (DCA) complaint?
- Will I receive compensation for my Discretionary Commission Agreements (DCA) complaint?
- What's a Discretionary Commission Arrangement (DCA) and is my car finance impacted by the FCA's review?
- What if I am not happy with the outcome of my Discretionary Commission Agreements (DCA) complaint?
- How do I return the car at the end of my PCP agreement?
- What’s the optional final payment and how do I make it?
- What's a personal contract purchase (PCP)?
- What are my options at the end of a PCP agreement?
- What happens if I go over my agreed mileage?
- How do I trade in the car at the end of my PCP agreement?
- What should I do if I’m having problems with my car?
- Can I take my car abroad?
- Can I add a personalised number plate to my car?
- I think I’ve been a victim of fraud
- Can I change my repayment date for PCP finance?
- Can I refinance?
- Can I make extra repayments towards my car finance?