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Bank account (Biscuit)
Find answers to our most frequently asked questions.
Starting out
- My debit card hasn’t arrived, what should I do?
- I was part of the beta – am I on the Biscuit account now?
- How does cashback work?
- How do I add money to my account?
- How can I get paid into my Zopa bank account?
- Where can I find my debit card details?
- How do I activate my debit card?
- How do I view or change my PIN?
- Where can I find the account number and sort code for my bank account?
- How do I set up a Direct Debit?
- What fees apply to my Zopa bank account?
- What is a current account?
- Can you have a current account with more than one bank?
- What’s a Regular Saver pot?
- Can the interest rate paid on my bank balance change?
- Why is my Zopa account sort code not being recognised?
- How does interest on my bank balance work?
- How can I give feedback?
