Bank account
Find answers to our most frequently asked questions.
Starting out
- How do I set up a Direct Debit?
- How does cashback work?
- What’s a Regular Saver pot?
- How does interest on my bank balance work?
- How can I give feedback?
- How do I activate my debit card?
- How do I view or change my PIN?
- Where can I find my debit card details?
- How do I add money to my account?
- I’ve opened my bank account but haven't received a debit card. What should I do?
- How do I change my PIN?
- Can the interest rate paid on my bank balance change?
- What fees apply to my account?
- Where can I find the account number and sort code for my bank account?