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Bank account (Biscuit)
Find answers to our most frequently asked questions.
Managing your bank account
- When should I use the emergency contact number?
- What fees apply to my Zopa bank account?
- My debit card hasn’t arrived, what should I do?
- How do I cancel a continuous payment authority (CPA) from my debit card?
- How can I give feedback?
- How do I add money to my account?
- How can I get paid into my Zopa bank account?
- What transaction limits apply to my account?
- Can I send and receive bank transfers from abroad?
- How long does it take for money to arrive in my account?
- Why is my account restricted?
- How do I close my bank account?
- Can I deposit cash or a cheque into my Zopa account?
- How do I switch from Zopa to another bank?
- My account is overdrawn. What charges will be applied?
