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Bank account (Biscuit)

Find answers to our most frequently asked questions.

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Your account details

How do I unblock my PIN?
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Why is my Zopa account sort code not being recognised?

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Zopa Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: Zopa Bank, Level 12, 20 Water Street, Canary Wharf, London E14 5GX.

© Zopa Bank Limited 2025 All rights reserved. 'Zopa' is a trademark of Zopa Bank Limited.

Zopa is a member of Cifas - the UK's leading anti-fraud association, and we are registered with the Office of the Information Commissioner (ZA275984).