What is Zopa’s AI and how does it work?

Zopa’s AI is a feature in the Zopa app that can help you understand your money and complete everyday banking tasks by asking in your own words. 

To get started, open the Zopa app and tap Ask. You can type or speak your question or request. 

For example, you could ask: 

• “What did I spend over the weekend?”  

• “How much have I spent on takeaways this month?”  

• “Will I have enough money until payday?”  

• “Let me know if I spend £50 on takeaways this month.”  

• “Make a £50 payment to Jonathan.”  

• “Find my latest bank statement.”  

If an answer does not look right, check the details before taking any action. You can also rephrase your question or use the app as usual. 

Zopa’s AI can help you understand your spending and explore your options, but it does not provide personalised financial advice. If you need financial advice, speak to a qualified financial adviser. 

Can Zopa’s AI make payments and help me manage my money? 

Zopa’s AI can help with everyday money tasks, including making or requesting a payment, setting a budget and creating an alert. 

Before any money moves or anything is set up, we’ll show you the details so you can check and confirm them. 

How does Zopa’s AI use and protect my data? 

Zopa’s AI only uses the account information needed to answer your question or help with the action you have asked for, such as information you can already see in your account. 

You stay in control. We’ll show you the details and ask you to confirm before any money moves or important changes are made. As with any AI tool, check important information and payment details before confirming. 

For more information, see our Privacy Policy.