I can pay my next monthly payment, but how should I catch up on my missed payment?

Updated 3 months ago

Sometimes things don’t go as planned and it’s easy to fall behind and tricky to catch up.

We have a few ways to help get you back up to date, but it’s important we understand your situation first.

Click here to find the best option for you online.

Otherwise our trained team are ready to talk through your options.

Free impartial financial advice is on hand

There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.


0800 280 2816

Monday to Friday 8am-8pm or Saturday 9am-3pm.


0800 138 1111

Monday to Friday 8am-8pm or Saturday 8am-4pm.

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