I can pay my next monthly payment, but how should I catch up on my missed payment?
Updated 3 months ago
Sometimes things don’t go as planned and it’s easy to fall behind and tricky to catch up.
We have a few ways to help get you back up to date, but it’s important we understand your situation first.
Click here to find the best option for you online.
Otherwise our trained team are ready to talk through your options.
Call us
020 3770 5960Our helpful agents are on hand to support you.
We're here Monday to Friday 8am-8pm
Email us
repayments@zopa.comWe aim to answer in 2 days.
Free impartial financial advice is on hand
There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.
PayPlan
0800 280 2816Monday to Friday 8am-8pm or Saturday 9am-3pm.
StepChange
0800 138 1111Monday to Friday 8am-8pm or Saturday 8am-4pm.
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