Find answers to our most frequently asked questions.
- I'm struggling with my repayments. What should I do?
- What’s an automatic payment and how does it work?
- How do I activate my credit card?
- How do I view/change my PIN?
- Why was my transaction declined?
- What credit searches do you do?
- What does pre-approved mean?
- Why is contactless not working?
- What is a Safety Net?
- How do I pay my credit card by bank transfer?
- Where can I find information about my APR, interest and fees?