What’s an automatic payment and how does it work?

Updated 3 weeks ago

With automatic payments, you’ll automatically pay your Zopa credit card account by the due date. It gives you one less thing to worry about each month and helps you avoid missing a repayment and having to pay a fee.

It’s different to a Direct Debit or standing order as it uses your debit card information to take the payment. This payment method is called a Continuous Payment Authority (CPA).

You can choose to repay:

A. Your full statement balance B. The minimum payment

  • If you select either of these, we'll factor in any one-off payments or refunds into the amount we try to take on your payment day

C. A custom amount chosen by you

  • If your full statement is less than the custom amount, we'll only charge your full statement.
  • If your minimum payment is more than the custom amount, we'll take the minimum payment so you avoid a £12 missed payment fee.
  • We'll take your custom amount regardless of one-off payments made throughout the month

Every month, we’ll take your automatic payment three days before your due date. If it fails, we’ll let you know and try to take payment again on your due date. If this second attempt is unsuccessful, you’ll need to make your payment another way to make sure you cover at least your minimum payment, otherwise we’ll add a £12 missed payment fee to your account.

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