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Borrowing Power

Find answers to our most frequently asked questions.

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  • It says I'm not eligible for a Zopa loan. Why is that?
  • Am I guaranteed to get the loan in my eligibility tab?
  • How do you work out my actions?
  • How often does my Borrowing Power refresh?
  • How can I complain?
  • Why has my Borrowing Power gone down?
  • Why is the credit score shown in Borrowing Power out of 700?
  • What should I do if I think my credit score is wrong?
  • Will checking my Borrowing Power affect my credit score?
  • How is Borrowing Power different to my credit score?
  • Can I unsubscribe from Borrowing Power?
  • Why can't I get my Borrowing Power?
  • How do you calculate my Borrowing Power?
  • Is Borrowing Power valid for other lenders?
  • How do I unsubscribe from Borrowing Power?
  • How do you work out my actions?
  • How often does my Borrowing Power refresh?
  • It says I'm not eligible for a Zopa loan. Why is that?
  • How can I complain?
  • Why has my Borrowing Power gone down?
  • Am I guaranteed to get the loan in my eligibility tab?
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Zopa Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG.

© Zopa Bank Limited 2025 All rights reserved. 'Zopa' is a trademark of Zopa Bank Limited.

Zopa is a member of Cifas - the UK's leading anti-fraud association, and we are registered with the Office of the Information Commissioner (ZA275984).


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