How do I cancel my Direct Debit?

Updated 7 months ago

You can do this anytime in the Zopa app. Here’s how:  

  1. Open the Zopa app and click the Credit card tab 

  2. Press Manage on the top right  

  3. Click Payments 

  4. Press on the Direct Debit information at the top of the page 

  5. Press Cancel Direct Debit at the bottom of the page 

  6. Select Yes, cancel my Direct Debit. You’ll then receive an email to confirm when your request is complete 

Don’t forget, if you cancel your Direct Debit without setting up another automatic payment, you’ll need to make your monthly repayments manually.

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