How do I close my Smart Saver?
Updated about 2 months ago
1. Open the Zopa app and head to your Smart Savings Hub.
2. Tap 'Manage' in the top right corner, then 'Account information' and 'Close account'. If you have money left in your account, you’ll be prompted to withdraw.
3. Confirm you want to close your Smart Saver.
If you have any active Boosted or Fixed Term pots, you won’t be able to close your account just yet. For Boosted pots, you'll need to give notice and withdraw your savings before following the steps above. For Fixed Term pots, you'll need to wait for the term on your Fixed Term pots to end before closing your account.
If you have a Smart ISA, you'll need to close that before you can close your Smart Saver.
Just so you know, this process only closes your Smart Saver — not your Zopa account. Your Zopa log-in details and marketing preferences won’t be affected. If you have another Zopa product, like a personal loan, this won’t be affected either.
If you do want to close your Zopa account completely, check out this FAQ.
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