Frequently asked questions

Everything you need to know about investing with Zopa.

Looking for FAQs about Zopa loans? View loan FAQs.

I'm considering Zopa

e.g. How does Zopa work? Do I have to pay a fee? View I'm considering Zopa FAQs

Getting started

e.g. How do I transfer money into Zopa? What is re-investing? View Getting started FAQs

Managing my investments

e.g. How do I move money between products? View Managing my investments FAQs

My account

e.g. How do I reset my password? How do I change my contact details? View My Account FAQs

We're here to help

Since 2005, more than 76,000 investors and institutions have lent over £2.30bn with us.

Monday to Thursday (9am to 5:30pm), and Friday (9am to 5pm).


Telephone: 020 7291 8331

UK residents only. Calls may be monitored or recorded.