Why was my application declined?

Updated 2 years ago

If we can’t offer you a credit card, for security reasons, we won’t be able to tell you exactly why.

There are a few things we look at when we make a decision, including your credit history and your financial situation. Please have a look at the list below, and you might see one or two which could relate to you.

We may say no, if:

  • Your existing level of unsecured debt is high
  • There’s not enough information in your credit file
  • Your level of disposable income is low
  • There’s not enough proof that you’ve managed credit well in the past
  • Your credit score is low
  • You've applied for a credit card with us in the past 2 months

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