Will missing a payment impact my credit file?
Updated 3 months ago
As a responsible lender we must accurately reflect the status of your account and report this to the credit reference agencies, this includes reporting missed payments and reduced payment plans.
Missed payments on your credit file can make it more difficult to obtain credit in future.
If you can't find the best solution to your missed payment online then our team is happy to help.
Call us020 3770 5960
Our helpful agents are on hand to support you.
We're here Monday to Friday 8am-8pm
We aim to answer in 2 days.
Free impartial financial advice is on hand
There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.
PayPlan0800 280 2816
Monday to Friday 8am-8pm or Saturday 9am-3pm.
StepChange0800 138 1111
Monday to Friday 8am-8pm or Saturday 8am-4pm.
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