I’ve been asked to upload documents to support my application, how should I do this?

If you’ve been asked to provide us with further documentation to support your application, please login to your Zopa account and upload your documents here.

Our team will review your documents within 3 working days and will let you know the next steps via email.

Do I need to send anything by post?

No, you'll zip through the process online from start to finish.

There's no paperwork to send or receive through the post. We may need you to confirm some details with a document, but you can upload it online from your Zopa account. Your personal info is secure, we use bank-level encryption throughout our site.