Zopa launches Jobs 2030, a campaign to reskill 100,000 banking workers in AI

Zopa has today launched Jobs 2030 (www.jobs2030.ai), a five-year campaign to reskill 100,000 banking workers in AI disciplines by 2030.  

With up to 27,000 banking workers potentially impacted by potential job displacements, the campaign will start by offering training modules in AI disciplines for fintech workers, specifically engineers, analysts, and operations leads.  

• Reskilling will be provided with accessible and industry-aligned training tailored specifically to the UK banking sector.  

• A dedicated GenAI Engineering Programme will later support deeper technical upskilling, alongside the creation of the Zopa Coding Academy.  

• The first training modules will be released internally to Zopa employees for testing and feedback before being rolled out more broadly. 

Following the rollout of 1,000 enterprise-grade licenses, today every Zopa employee has access to GenAI tools like ChatGPT—paired with advanced OpenAI-led training on prompt writing, engineering best practices, and building custom GPTs tailored for internal use. 

These initiatives build on Zopa’s rapidly expanding GenAI capability—from using custom GPTs to handle customer queries and detect vulnerabilities, to deploying autonomous coding agents that streamline development processes. 

A forthcoming AI Voice Assistant will soon take this even further, making customer interactions more intuitive, efficient, and human. 

To get involved visit www.jobs2030.ai or email joinus@jobs2030.ai to sign-up. 

GenAI: opportunities and challenges in UK banking  

This unprecedented re-skilling campaign follows the release of a Zopa- Juniper Research detailing the seismic impact of Gen AI on the UK banking sector.  

UK banks are expected to invest over £1.8 billion in Generative AI (GenAI) by 2030 to boost productivity, reduce costs, and improve customer experience. These deployments are projected to save 187 million labour hours—mainly (82%) from back-office and compliance tasks.  

The resulting cost savings, also estimated at £1.8 billion, represent a full return on investment, with half of these savings expected to come from back-office functions. 

The full report Generative AI: Transforming the UK Banking Sector is available for viewing here