Contact loans support
We have a few helpful ways to give you all the support you need.
Talk to us
Get in touch and we'll do our best to resolve your queries.
Free impartial financial advice is on hand
There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.
National Debtline
0800 808 4000Monday to Friday 9am-8pm.
Stepchange
0800 138 1111Monday to Friday 8am-8pm or Saturday 8am-4pm.
Complaints
If you want to see our complaints data or how to make a complaint, click below.
Go to our complaints page