Contact loans support

Do you have a question about your loan? We're here to help.

Talk to us

Get in touch and we'll do our best to resolve your queries.

Call us

020 7580 6060

Our helpful agents are on hand to support you.

We’re here Monday to Friday 9am - 6pm and Saturday 9am - 5:30pm

Free impartial financial advice is on hand

We’re not able to provide debt advice, but there are others who can. Organisations, such as PayPlan, give free, impartial and confidential advice and contacting them won’t impact your credit score.


0800 280 2816

Monday to Friday 8am-8pm or Saturday 9am-3pm.


If you want to see our complaints data or how to make a complaint, click below.

Go to our complaints page