Contact loans support
We have a few helpful ways to give you all the support you need.
Talk to us
Get in touch and we'll do our best to resolve your queries.
Free impartial financial advice is on hand
There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.
PayPlan0800 280 2816
Monday to Friday 8am-8pm or Saturday 9am-3pm.
StepChange0800 138 1111
Monday to Friday 8am-8pm or Saturday 8am-4pm.
If you want to see our complaints data or how to make a complaint, click below.Go to our complaints page