Contact Borrowing Power support

We have a few helpful ways to give you all the support you need.

Happy support technician on a call

Talk to us

Get in touch and we'll do our best to resolve your queries.

We're currently experiencing a high volume of contact on the phone and through live chat, so it may take you longer than normal to get through to us. But rest assured, our team is working hard to answer your query and will get back to you as soon as possible. Thanks for your patience.

Call us

020 7580 6060

Our helpful agents are on hand to support you.

We’re here Monday to Friday 8am - 8pm and Saturday and Sunday 9am - 5:30pm

Free impartial financial advice is on hand

There are not-for-profit organisations you can contact for financial advice. The two below are impartial, confidential and free.


0800 280 2816

Monday to Friday 8am-8pm or Saturday 9am-3pm.


0800 138 1111

Monday to Friday 8am-8pm or Saturday 8am-4pm.


If you want to see our complaints data or how to make a complaint, click below.

Go to our complaints page