What happens to my money when my account closes?

Before your Biscuit bank account can close, your balance needs to be at £0. We don't automatically transfer out any remaining money for you, so you'll need to withdraw or transfer it yourself.

You'll also need to cancel any recurring payments, like Direct Debits or subscriptions, and make sure you're not expecting a salary payment or other deposit within the next 3 working days. Closure can't go ahead with either of these still pending.

Your Zopa app login details will stay active – closing your Biscuit bank account doesn't affect the rest of your Zopa account.

If you have a Regular Saver pot, it's automatically moved into an Access pot when your Biscuit bank account closes and you'll still be able to access it afterwards.