About my Borrowing Power

What is Borrowing Power?

Your Borrowing Power is a 1-10 rating exclusive to Zopa. It shows you exactly how creditworthy you look to us and what rate you could get from us. It’s made up of your credit score and more, and it helps you to understand whether you’ll be accepted by us, and what loan rate you could get.

How often does my Borrowing Power refresh?

Your Borrowing Power, as well as the actions, get refreshed every 28 days. The quote you see in the Eligibility section is refreshed every 14 days.

Why has my Borrowing Power gone down?

There could be a few reasons for this. To find out more, click 'Overview' and take a look at any sections that say 'OK' or 'Bad'.

Why can’t I get my Borrowing Power?

Although we use two credit reference agencies to calculate your Borrowing Power, Equifax is the main agency. So, if you can’t get your Borrowing Power, it’s because Equifax can’t find your details.

It’s usually because the details you used to register with us are different to those Equifax holds. The best thing to do is to get in touch with them and check your details. You can contact Equifax here. Afterwards, it’s worth checking your details with us too.

It says I’m not eligible for a Zopa loan. Why is that?

You might not meet our lending criteria right now, however Borrowing Power can tell you what you need to do to work towards a 'yes' next time.