How peer-to-peer lending works

Peer-to-peer lending means lending money to individuals, or "peers", without going through a traditional financial intermediary such as a bank or other financial institution.

Companies such as Zopa work by matching individual lenders and borrowers online.

This means great rates for both borrowers and lenders because it's more efficient.

Peer-to-peer lending (or P2P lending) is also known as social lending and lend-to-save.

How does Zopa work?

Zopa makes money by charging a low, transparent fee. There are no hidden charges or sneaky clauses so our lenders and borrowers get a good deal.

Borrowers pay the borrowing fee only when their loan application is approved. The borrowing fee is added to the loan amount and always included in all our APR quotations.

Peer-to-peer isn’t just our business, it’s our mission. We’re committed to giving people great rates and excellent customer service. We believe that people who are good with their money should be properly rewarded, and that’s how Zopa works.

Find out more about how Zopa works

Got a question?


Thinking of taking out a loan,
or already have a Zopa loan?


Telephone: 020 7580 6060

We can't take applications over the phone. UK residents only. Calls may be monitored or recorded.


Thinking of lending your money,
or are already a Zopa lender?


Telephone: 020 7291 8331

UK residents only. Calls may be monitored or recorded.