Investments
Find answers to our most frequently asked questions.
- How do I recertify my investment account?
- If my loans are covered by Safeguard are there any circumstances when the Safeguard will not step in?
- My Loan Book terminology
- Why can't I sell all my loans?
- When does the Zopa Safeguard fund pay out?
- About Zopa Safeguard
- How can I see which loans are covered by Safeguard in My Loan Book?
- Can a business invest through Zopa?
- I've changed banks - how can I update my details with Zopa?
- How do I close my account?
- How do I withdraw money from my Zopa holding account?
- Where can I find my annual income statement?
- I'm locked out of my account - what do I do?
- Are there any fees associated with peer-to-peer investments at Zopa?
- Why don’t my product and holding account totals add up to my Zopa Total?
- How do I access my money by selling loans?
- How do I pay money into my P2P investment?
- I want to sell some loans - which ones are eligible?
- Can I refer a friend to invest with Zopa?
- What happens in the event of my death?
- Who can invest through Zopa?
- What are 'D&E markets' or 'D&E borrowers'?
- What are the default rates on Zopa loans, particularly for the higher risk markets?
- What are the loan markets?
- Have the Zopa Principles changed now you’re a bank?
- What is Zopa's data protection policy?
- How can I access my money from the new lender products?
- Do I have to pay tax on the money I earn by lending?
- If a borrower is late paying, what do I need to do?
- How do repayments work?
- Can I manage my reinvestment settings per product?
- What do HMRC say about what I need to declare?
- Why do you need to validate my bank details?
- How can I see what I have earned?
- Why is my money going to holding?
- What are secured car loans?
- How much will I lend to each borrower?
- What do the different rates in my loan book mean?
- My Zopa Total is down by a penny – why?
- Can I lend in multiple products at the same time?
- Can I see what my monthly repayments will be?
- How did you define the minimum lending for Zopa Core and Zopa Plus?
- Can I still fall outside of my personal projected range?
- When is a loan in default?
- What is the term of the loans in each product? Can I choose the term of loans I get?
- How will I know the returns of each of my products?
- How safe is my money?
- Will I know who my borrowers are?
- How long can I lend my money out for?
- What is the minimum amount that I can lend in each product?
- What happens to my investment if Zopa collapses?
- How do I unsubscribe from emails?
