My Zopa account
Find answers to our most frequently asked questions.
- Investor Fixed Term Savings offer
- Investor cashback savings offer -- Terms and conditions
- What happens when my Fixed Term Savings account ends?
- I'm locked out of my account - what do I do?
- Does Zopa’s purchase of peer-to-peer loans change anything for me?
- Why do I need to set up SMS two-factor authentication?
- How do I set up SMS two-factor authentication?
- Can I set up Power of Attorney on a Zopa account?
- How do I withdraw money from my Zopa holding account?
- What can I do if I'm not receiving SMS verification codes for two-factor authentication?
- Why is my bank not recognising Zopa when I try to pay into my savings?
- What happens if the account holder passes away?
- Can I open an account by post?