I already have an investment account

7 articles in this collection

Updated 2 weeks ago

I'm locked out of my account - what do I do?

It happens! We'll get you back in. Typed the wrong password too many times? Please call us on 020 7580 6060 (Monday to Thursday 9am-5.30pm, Friday...

Updated a month ago

What happens to my investment if Zopa collapses?

We hope it never happens, but it's sensible to have a plan in place. If the worst happens, a third-party would step in and continue to run the loans...

Updated a month ago

How do I unsubscribe from emails?

An inbox tidy-up. Good idea. To unsubscribe from marketing emails: sign into your Zopa account, head to your personal details, edit your contact...

Updated a month ago

How do I close my account?

We can close your account just as long as you don’t have an active Zopa loan or money invested with us. Just head to our Support page and send us a...

Updated a month ago

Have the Zopa Principles changed now you’re a bank?

When we launched our bank we chose to break out the Zopa Principles in a simpler way. Originally, the Zopa Principles, which are like our terms and...

Updated a month ago

Can I refer a friend to invest with Zopa?

Yes. On your dashboard you'll find a button called "Refer a friend". This generates your own personal link to share with friends and family either...

Updated a month ago

What is Zopa's data protection policy?

We conform to all UK data protection laws, and we take your security seriously. We will never share any information other than what’s necessary for...

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