Why do I need to re-validate my bank details?
Updated 1 month ago
If you want to withdraw money from your Zopa investment, you need to make sure your nominated bank details are validated.
For customers who registered their bank account with us before 2018, we’ll need you to re-add your details so that we can validate them. The validation process means we can confirm that the bank account you pay in from, or withdraw to, really belongs to you. This quick step helps to protect your money and reduce the chance of our customers falling victim to fraud.
To help us validate your details we may need to perform a soft search on your credit file. It's important to note that as it's a 'soft search', it will be invisible to anyone else reviewing your credit file and will have no impact on your credit score.
Was this helpful?