Why don’t my product and holding account totals add up to my Zopa Total?

Updated 8 months ago

The P2P investment side of Zopa is closed. Through the purchase of the peer-to-peer portfolio, all investors have now received their funds back. You can find more information on the closure in the ‘Changes to P2P investments’ section of our FAQs.

When loan customers make a monthly repayment, the capital and interest they pay must be divided across many different investors due to how we diversify funds.

We divide all repayments into micro-pennies, to 8 decimal places, which allows for a greater level of accuracy and fairness overall.

To report whole pence to you, we must then round these micro-pennies up or down. This creates small discrepancies against your Zopa Total.

Here’s an example of a micro-penny repayment:

A loan customer makes a repayment of £105 of capital and interest combined. The £105 must then be divided across 62 investors who all contributed to the loan (let’s assume each investor contributed the same amount of capital to the loan).

£105 / 62 = £1.6935483 per investor, which is credited to your account.

However, our reporting would round this down to £1.69 as the nearest whole pence.

Here’s an example of a Zopa Total discrepancy:

An investor has £21.394 in Core and £30.7930 in Plus.

In the dashboard, we report to the nearest whole pence: £21.39 in Core, £30.79 in Plus, and a Zopa total of £52.19.

This is because £21.394 + £30.793 = £52.187 which rounds up to £52.19.

However, £21.39 + £30.79 = £52.18, so it appears as though the product totals don’t add up to the Zopa total.

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