Can I get an update on a transfer out that I already requested?

Updated 1 month ago

If you’ve requested a full transfer out, we’ll wait until all your funds are available as cash in your holding account and you have no open loans available before processing your request. If you’re waiting for the purchase of your loans by Zopa to complete, this will be done no later than 31 January 2022.

If you’ve requested a partial transfer out and it’s been more than 30 days since the funds were available as cash in your holding account, please send us an email to

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