I've changed banks - how can I update my details with Zopa?
Updated a month ago
For security, we can only accept money from or send money to one designated bank account which you register with us when you sign up.
But we know that things can change, and there will be times when you need to update your bank details. To do this, get in touch with our Customer Services Team on 020 7291 8331.
Once you've submitted your details, we'll run our usual checks to make sure everything's OK with your new info. Sometimes we'll need some more information from you (like a recent bank statement or proof of address) if we can't confirm your details on our systems. This is just to make sure your account is safe, and any withdrawals go to you.
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