How can I change my automatic payment date?

Updated 7 months ago

To request a change to your automatic payment date, all you need to do is head over to the Zopa app and follow these steps:

  1. Open the Zopa app and click the Credit Card tab, then go to My account
  2. Hit Payments
  3. Select Payment date
  4. Click Request payment date change and you’ll be guided through the steps. We’ll then notify you as soon as possible with the result of your request

A few important things to remember:

  • If you have an automatic payment set up, the day that your automatic payment will be attempted is called your payment date.
  • This is different from your due date, which is the date you need to make your payment by to avoid being charged a missed payment fee.
  • The payment date is 3 days before your due date. We do this just in case your automatic payment fails and we need to retry. It also gives you time to make a manual payment and avoid being charged a fee.
  • Your new payment date will take effect once you receive your next statement.

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