Frequently asked questions

Everything you need to know about investing with Zopa.

Looking for FAQs about Zopa loans? View loan FAQs.

How to guides

e.g. How do I get started with Zopa Core? How do I transfer my ISA into Zopa?

View How to guides

Zopa IFISA

e.g. How does the Zopa ISA work? Do I have to pay a fee? How many ISAs can I have in a year?

View Zopa IFISA FAQs

Introducing Zopa Core

e.g. What will happen to Access and Classic? Will Core have Safeguard coverage? Is there a minimum investment?

View Zopa Core FAQs

Considering Zopa?

e.g. How does Zopa work? Do I have to pay a fee?

View I'm considering Zopa FAQs

Getting started

e.g. How do I transfer money into Zopa? What is re-investing?

View Getting started FAQs

Managing my investments

e.g. How do I move money between products?

View Managing my investments FAQs

My account

e.g. How do I reset my password? How do I change my contact details?

View My Account FAQs

We're here to help

Since 2005, more than 76,000 investors and institutions have lent over £2.39bn with us.

Monday to Thursday (9am to 5:30pm), and Friday (9am to 5pm).

Email: contactus@zopa.com

Telephone: 020 7291 8331

UK residents only. Calls may be monitored or recorded.